CONFIRMING
STRATEGY
A situation
that we often encounter is when a client is having trouble executing
their strategy. The direction and strategy, themselves, seem to
be clear but things aren't moving forward as fast as they would
like. This can be a result of some members of the executive or management
team having lingering reservations about direction or strategic
priorities.
Here's
an example of how that changed for one group we worked with:
The group had been struggling for over a year to agree on the
priority to be placed on different potential projects. As a
consequence, they had made little forward progress during that
time.
In
one morning, we helped the group to identify all potential projects
and to agree on the prioritization as shown in the chart on
the right.
Projects
A, I, L, H and J are now well underway - with the full confidence
and support of the whole group.
ALIGNING STAKEHOLDERS
The
participants in a stakeholder alignment workshop represent different
"layers" of the business relationship - for example customers,
distributors and company personnel.
We use an anonymous
opinion-polling tool to show how each layer views issues and priorities.
Participants see the results right away prompting lively, open discussion.
A stakeholder
alignment workshop leaves participants feeling that they have become
part of something bigger. For the client company, it is an opportunity
to build relationships that cannot easily be duplicated by competitors.
FINE-TUNING
THE BALANCED SCORECARD
Bob Kaplan and
David Norton significantly changed how companies view and measure
performance with their development of the Balanced Scorecard in
the early and mid 1990's.
Many companies
have made a substantial investment in introducing a Balanced Scorecard
approach to their own organizations and, at this stage, often need
help in areas such as:
- assessing
program effectiveness,
- updating
models to reflect a changed emphasis on, for example, risk and
control,
- fine-tuning
processes,
- training
or retraining employees, and
- linking
pay practices to the Scorecard.
©
GUNNS GROUP 2011 l TORONTO, CANADA l 905-893-3316
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